Privacy Policy
At Navjeevan Plus Super Shop, your privacy is important to us. This Data Privacy Notice outlines how we collect, use, share, and protect your personal information when you visit our website or interact with our services. By using our website or services, you consent to the practices described in this notice.
The Customer hereby explicitly and unambiguously consents to the collection, use, and transfer, in electronic or other form, of their personal data—including Phone Number, Email ID, and any other relevant information—as detailed below.
1. Information We Collect
We may collect and store the following types of personal information:
- Contact Information: Name, phone number, email address, billing and shipping addresses.
- Payment Information: Credit/debit card details and payment method information. (Note: We do not store your payment details on our servers. All transactions are processed securely.)
- Account Information: If you create an account, we may collect your username, password, and purchase history.
- Usage Data: Details about how you interact with our website, including page visits, browsing actions, and referring URLs.
- Communication Data: Any messages you send us, including customer service inquiries and email/newsletter preferences.
2. How We Use Your Information
Your data is used for the following legitimate purposes:
- Order Fulfillment: To process and deliver your orders efficiently.
- Customer Support: To provide assistance, respond to inquiries, and handle any issues.
- Marketing & Promotions: To send offers, discounts, newsletters, and relevant updates — only with your consent.
- User Experience & Analytics: To analyze trends, improve website usability, and tailor our offerings to your preferences.
3. Sharing Your Information
Your data may be shared in the following cases:
- Service Providers: With trusted third-party partners for payment processing, order delivery, email communications, or technical support — strictly for service delivery purposes.
- Legal Obligations: If required by law, regulation, or legal process, or to protect the rights, property, or safety of Navjeevan Plus Super Shop, our customers, or others.
4. Your Choices and Rights
As a customer, you have the right to:
- Access and Update: Log into your account to view or edit your personal details.
- Withdraw Consent: At any time, you may withdraw consent to the use of your data, request to stop processing, and ask us to erase your personal data.
- Manage Marketing Preferences: Opt-out of promotional messages via the unsubscribe link in emails/SMS or by contacting us directly.
5. Data Security
We implement industry-standard technical and organizational measures to ensure the confidentiality, integrity, and security of your personal data against unauthorized access or misuse.
6. Changes to This Notice
We may periodically update this Data Privacy Notice to reflect legal, operational, or policy changes. The latest version will always be available on our website with the date of the last update.